Address Change

Follow the steps below to make changes to your account address, e-mail or phone number.

In your online account settings:

  1. Log into your Virtual Branch Account. If you don’t have an account you can create one by clicking on the “Enroll” tab in the center of our Home page. 
  2. Click the Self Serve tab and under Personal Options click on Personal Information. 
  3. Make any changes and then click OK. 

Fill out the Online Form:

Update Information

If you need assistance, call our office at 585-546-4279; M-F 9:30 AM – 4:00 PM.